by Mary Pat Whaley | Nov 20, 2016 | Collections, Billing & Coding, Day-to-Day Operations, Finance, Innovation
High Deductible Plans and CCOF Are Becoming Mainstream When we first starting teaching practices how to implement credit card on file (CCOF) in their practices in 2010, only a few practices had ever heard of it. Today, we get calls weekly from practices who need help...
by Abraham Whaley | Sep 2, 2013 | Innovation, Leadership, Practice Marketing, Quality, Social Media
Do you know who Jay-Z is? If not, chances are your kids do. Jay-Z is one of the most successful rap artists of all time, and has parlayed that success into a career in fashion, merchandising, his own line of vodka, as well as an ownership stake in the NBA’s New...
by Abraham Whaley | Jul 29, 2013 | Amazing Customer Service, Headlines, Leadership, Medicare & Reimbursement, Practice Marketing, Social Media
I came across this video from the Henry J. Kaiser Family Foundation and thought “This is exactly the kind of content medical practices can use for their website and social media content.” In this seven-minute video, the “YouToons” learn how the...
by Mary Pat Whaley | Mar 24, 2013 | Collections, Billing & Coding, Day-to-Day Operations, Finance, Headlines, Innovation, Physician Relations, Practice Marketing
Most readers know that I have a special interest in helping physician practices survive and thrive, and have been writing recently about different models of care that physicians are adopting to make private practice financially viable. Here’s an interview with...
by Mary Pat Whaley | Mar 12, 2013 | Collections, Billing & Coding, Day-to-Day Operations, Headlines
What is Medicaid? Medicaid provides health and long-term care financial assistance for certain groups of people with limited income. Medicaid was enacted under title XIX of the Social Security Act as a joint program between the Federal government and all 50...