by Mary Pat Whaley | Aug 14, 2016 | Day-to-Day Operations, Social Media
Ever wish you felt more knowledgeable and confident about social media, particularly Facebook and blogs? If you are ready to start using Facebook and posting blog content for marketing, you’ve come to the right place. If you’re not 100% sold on the time and...
by Mary Pat Whaley | Aug 9, 2016 | Day-to-Day Operations, Finance, Starting a New Practice
We’ve heard from many small independent practices of their desire to evaluate/change their practice model due to: Ongoing Medicare quality program and commercial insurance fee reductions. Increasing administrative expense related to pre-authorizations, denials,...
by Mary Pat Whaley | Apr 25, 2016 | Day-to-Day Operations, Electronic Medical Records
Just when you thought you understood how to charge for medical records! New clarifications have just been released that give specific direction to medical practices and other healthcare providers on charging patients for medical records. I have extracted the...
by Abraham Whaley | Mar 9, 2016 | Amazing Customer Service, Collections, Billing & Coding, Compliance, Day-to-Day Operations, Finance, Medicare & Reimbursement
The advance beneficiary notice (ABN) is a powerful tool for practices to educate patients about their benefits and responsibilities for Medicare non-covered services. Many of our readers still write us to ask questions about the form and the correct way to use it in...
by Mary Pat Whaley | Oct 15, 2015 | Amazing Customer Service, Collections, Billing & Coding, Day-to-Day Operations, Finance, Human Resources
Do not incentivize and reward your billing staff for reduced days in accounts receivable, increased collections or decreased non-contractual (bad debt) write-offs! I bet you thought I was going to say that billers are paid to do a job and they should not be...
