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How to Ask Your Patients to Leave Positive Feedback for You Online

by Mary Pat Whaley | Jul 19, 2011 | Practice Marketing, Social Media

Asking for feedback can be tough. Asking for feedback as a physician or care provider is unexplored territory for most practices. My primary care provider has a simple and effective way to ask patients to leave feedback online. At the checkout desk is a small pile of...

Step by Step Directions for Getting the EHR Incentive Money: My Notes From Last Week’s CMS Call

by Mary Pat Whaley | Jul 17, 2011 | Electronic Medical Records, Medicare & Reimbursement, PECOS

First the facts on what has taken place so far in the 2011 EHR Incentive Programs. As of June 30th, the total of Medicare EHR Incentive Program payments is over $94 million. As of June 30th, over $166 million has been paid in Medicaid EHR incentives since the program...

Scanning Charts into an EMR: Questions to Guide Your Action Plan for Conversion

by Mary Pat Whaley | Jul 13, 2011 | Electronic Medical Records

Most managers long for the end of paper charts and the day when all of our data is at our fingertips. Lost charts waste so much time and effort in the practice that an EMR seems destined to offer major improvements in efficiency. But getting converted from paper...

The Social Media Conversation

by Mary Pat Whaley | Jul 10, 2011 | Practice Marketing, Social Media

As social media matures and more healthcare groups gain experience using it, we understand more about it and the role it will play in the future of healthcare. Last week, Abraham and I gave a program called “Starting the Conversation: An Introduction to Using...

Coding for the Rest of Us: Why Everyone in Your Practice Needs a Basic Knowledge of Coding

by Mary Pat Whaley | Jul 5, 2011 | Collections, Billing & Coding, Day-to-Day Operations, Physician Relations, The Cohen Report (NCCI & RVUs)

There is no one, and I do mean no one, in your medical practice who does not need to know the basics of coding. Here is why: Providing services to patients is the business of healthcare. Every person who relies on healthcare for their living should understand...
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