by Mary Pat Whaley | Dec 3, 2012 | Day-to-Day Operations, Headlines
Most people think they know the basics about health insurance reform in 2014: If they do not have access to medical insurance, they will be required to purchase insurance (costly) or they will be taxed (also costly.) What many people don’t know is that based on...
by Mary Pat Whaley | Apr 4, 2011 | Practice Marketing, Social Media
The definition for marketing that I like is “the process of establishing and maintaining mutually beneficial relationships with stakeholders to facilitate exchanges.” To expand that definition, consider: Mutually beneficial relationships are created...
by Mary Pat Whaley | Feb 6, 2011 | Day-to-Day Operations, Physician Relations
Patients want to know why they can’t get a return call from their doctor’s office – here are six reasons why the calls have increased and physician offices are having trouble meeting the needs of their patients. Medication questions and requests for...
