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Coding for the Rest of Us: Why Everyone in Your Practice Needs a Basic Knowledge of Coding

by Mary Pat Whaley | Jul 5, 2011 | Collections, Billing & Coding, Day-to-Day Operations, Physician Relations, The Cohen Report (NCCI & RVUs)

There is no one, and I do mean no one, in your medical practice who does not need to know the basics of coding. Here is why: Providing services to patients is the business of healthcare. Every person who relies on healthcare for their living should understand...

Social Media Reinvents the Interview: Joe Hage Interviews Me Via Twitter Chat

by Mary Pat Whaley | Jun 27, 2011 | Physician Relations, Practice Marketing, Social Media

I had a great time recently when Joe Hage of Medical MarCom interviewed me during a Twitter Chat. The topic was how medical device reps could help specialty physicians market to primary care physicians. You can read the interview here at Joe’s blog. So, what is...

Physician Productivity Bonus Model: A Hybrid of Work RVUs and Encounters

by Mary Pat Whaley | Jun 7, 2011 | Finance, Physician Relations

Based on a great conversation I had on LinkedIn recently, I decided to write about physician productivity models and the hybrid model (encounters and work RVUs) I developed for a hospital-sponsored family practice program. This bonus model rewards providers seeing...

What I Told Intuit Health About Marketing to Medical Practices

by Mary Pat Whaley | May 30, 2011 | Day-to-Day Operations, Physician Relations

Last week I had the pleasure of speaking with 50 employees of Intuit Health (live in Cary, NC and virtually in Menlo Park, CA) on the workflow of the medical practice and what makes medical practices unique from a marketing prospective. Why is healthcare so very...

Guest Author Dr. Michelle Mudge-Riley Takes On the Question “Why Is My Physician So Angry?”

by Mary Pat Whaley | Mar 29, 2011 | Human Resources, Physician Relations

I’ve been working with physicians for the past eight years on career diversification, satisfaction and mitigation of stress and burnout and can relate some common themes on why physicians are angry. Unrealistic expectations Many doctors enter medical school with...

CMS Introduces New and Revised MLN Publications for You, Your Staff, Your Physicians and Your Patients

by Mary Pat Whaley | Feb 13, 2011 | Compliance, Medicare & Reimbursement, Physician Relations

“Publications For Your Medicare Beneficiaries” New! The Medicare Learning Network® (MLN) has released a new product titled “Publications For Your Medicare Beneficiaries.”  This factsheet lists a variety of beneficiary-related publications available to assist...
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