by Abraham Whaley | Dec 9, 2012 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Leadership, Quality
During the holiday season we are reminded to give thanks and extend our best wishes to family, friends, and colleagues. It’s a time to step back and reflect upon the accomplishments achieved in collaboration with your team, and feel a sense of gratitude for...
by Mary Pat Whaley | Nov 28, 2012 | Day-to-Day Operations, General, Headlines, Innovation, Leadership, Practice Marketing
Update Here: 12 Physician Practice Models for 2016 You might think I’m crazy, but this is a really good time to start a solo practice, especially for primary care providers. Many physicians want to control how they deliver care and as independent thinkers, do...
by Mary Pat Whaley | Nov 26, 2012 | Headlines, Innovation, Leadership, Social Media
Mary Pat’s Note: I want to share these thoughts about technology and the doctor-patient relationship from Dr. Howard Luks. Dr. Luks is a member of the Mayo Clinic Center for Social Media, a fantastic follow on twitter, and originally posted these on his site,...
by Abraham Whaley | Nov 13, 2012 | Innovation, Leadership, Quality
In 2001 the Institute of Medicine published Crossing the Quality Chasm, a report on the quality of healthcare in the United States and on the needless deaths that occurred in the healthcare system. The report listed ways to overcome the inadequacies in the system. The...
by Mary Pat Whaley | Nov 12, 2012 | Day-to-Day Operations, Headlines, Leadership
While the Northeastern United States is still recovering from Hurricane Sandy, a lot of practices that were not affected are probably wondering “What if that was us?” Disasters can’t be entirely predicted or prepared for, but taking an inventory of...
by Abraham Whaley | Nov 6, 2012 | Innovation, Leadership, Practice Marketing, Social Media
With more changes coming to healthcare in 2013 and 2014, should practices be looking at traditional marketing, social media marketing, or do they even have to market at all? I asked healthcare marketer Greg Fawcett from Precision...