by Abraham Whaley | Apr 1, 2013 | General, Innovation, Leadership, Quality
Many colleagues I speak with have a sense of or some experience with the tenets of “Lean.” But how does it really apply to healthcare – and is it really a way for medical practices to do more with less and maximize their resources? I recently spoke...
by Mary Pat Whaley | Mar 13, 2013 | General
From our friend Frank Cohen: “I have some great news concerning the upcoming Mastering RBRVS quickinar™ on Tuesday, March 19 at 2:00 ET. The presentation has been granted 1.5 AAPC CEU credits. According to AAPC: “This program meets AAPC guidelines for 1.5...
by Mary Pat Whaley | Feb 27, 2013 | General
In addition to consulting, I often take interim management positions. Recently I was asked to complete an online application. To my surprise, before I started attacking the empty fields on the electronic form, I was asked to review a list of responsibilities and...
by Abraham Whaley | Feb 18, 2013 | Day-to-Day Operations, General, Human Resources, Leadership, Manage My Practice Classics
One of my favorite books of all time is “Effective Phrases for Performance Appraisals, A Guide to Successful Evaluations” by James E. Neal, Jr. I have purchased many editions of this book through the years and I typically supply a copy of it to everyone...
by Abraham Whaley | Dec 11, 2012 | Compliance, Day-to-Day Operations, Electronic Medical Records, General
I’ve been doing a lot of thinking about passwords recently. Be honest – how many of your employees’ desks have login information on a Post-It note taped to them right now? In my experience, probably most. Passwords seem pretty mundane on their face,...
by Mary Pat Whaley | Nov 28, 2012 | Day-to-Day Operations, General, Headlines, Innovation, Leadership, Practice Marketing
Update Here: 12 Physician Practice Models for 2016 You might think I’m crazy, but this is a really good time to start a solo practice, especially for primary care providers. Many physicians want to control how they deliver care and as independent thinkers, do...