by Mary Pat Whaley | Dec 12, 2010 | Collections, Billing & Coding, Day-to-Day Operations, Finance
Non-sufficient funds (NSF) checks cost practices time and money. A NSF check (also called a bad check, a bounced check, or a returned check) is one that a patient gives you, you deposit and the bank returns to you because the account is closed or does not have...
by Mary Pat Whaley | Sep 22, 2010 | Day-to-Day Operations, Electronic Medical Records
My current practice is getting ready to go live on Electronic Medical Records (EMR) in just two short months, but it’s taken us over a year to get here. When I first started this job, we were supposed to go live with EMR in two months. After I’d had a...
by Mary Pat Whaley | Aug 24, 2010 | A Career in Practice Management, Day-to-Day Operations
All available appointments are full. All staff showed up for their shifts. No one burns toast in the toaster oven and sets off the fire alarm. None of the staff show up to work wearing flip-flops or pink underwear beneath their white scrubs. All patients have been...
by Mary Pat Whaley | Aug 15, 2010 | Day-to-Day Operations, Medicare & Reimbursement
Editor’s Note: DataPlus is MMP’s very first sponsor and I want to thank Frank and his crew for their support! If you would like to sponsor this blog and have over 10,000 readers a month see your flash ad, contact me via email at marypatwhaley@gmail.com....
by Mary Pat Whaley | Aug 4, 2010 | Day-to-Day Operations, Practice Marketing
There seem to be a lot of people searching for rules for medical offices. I’ve never heard of such rules, but since people are looking for them, I thought I’d write some. Medical offices are professional workplaces and staff need to dress, speak, and...
by Mary Pat Whaley | Jul 27, 2010 | Day-to-Day Operations, Physician Relations
Many practices and providers take their patient schedule for granted. They overlook the opportunity to improve both productivity and effectiveness by managing their schedule. Here are ten tips for office managers to make sure that the patient schedule works for you...
