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My Notes on the March 22, 2011 CMS Open Door Forum on Physician Quality Reporting System (PQRI) for the Beginner

by Mary Pat Whaley | Mar 22, 2011 | Day-to-Day Operations, Medicare & Reimbursement

Today’s CMS Open Door Forum was a good one. The slides (pdf here), although reviewed quickly during the call, are a comprehensive resource for anyone needing in-depth information on qualifying for incentives through PQRI. The information is complex, but anyone...

How Many Staff Do You Need in a Medical Practice?

by Mary Pat Whaley | Mar 10, 2011 | Day-to-Day Operations, Electronic Medical Records, Finance, Human Resources

Staffing your office can be a daily balancing act. There’s no simple formula that one can apply to every practice because each specialty and each situation requires something different. It is very important to right-size your staffing as understaffing can cause...

Six Reasons Why Your Doctor’s Office Doesn’t Call You Back and a Few Solutions

by Mary Pat Whaley | Feb 6, 2011 | Day-to-Day Operations, Physician Relations

Patients want to know why they can’t get a return call from their doctor’s office – here are six reasons why the calls have increased and physician offices are having trouble meeting the needs of their patients. Medication questions and requests for...

Laboratory Consultant Libby Knollmeyer: What is the Difference Between CLIA and COLA?

by Mary Pat Whaley | Feb 2, 2011 | Compliance, Day-to-Day Operations

CLIA (Clinical Laboratory Improvement Amendments of ’88) is the basic set of regulations governing all laboratories that test human specimens (with rare exceptions). It is the minimum standard for labs. CLIA has given “deemed status” to several other agencies...

Guest Consultant Libby Knollmeyer: Everything You Ever Wanted to Know About Refrigerators in Medical Practices

by Mary Pat Whaley | Jan 20, 2011 | Compliance, Day-to-Day Operations

Most medical facilities have refrigerators, but do you know the guidelines surrounding refrigerators and freezers?  Laboratory Consultant Libby Knollmeyer debuts on Manage My Practice with answers to your most-asked questions. What kind of refrigerator do I need? If...

Rethinking Your Back-End Patient Collections: Give Your Patients a SMAC

by Mary Pat Whaley | Jan 16, 2011 | Collections, Billing & Coding, Day-to-Day Operations

Please welcome MMP’s newest sponsor: SmartFund Medical Acceptance Company, LLC aka “SMAC” When I first heard about SMAC I thought they were a collection agency.  But SMAC is not a collection agency in the traditional sense and I interviewed President...
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