by Mary Pat Whaley | Oct 30, 2012 | Collections, Billing & Coding, Compliance, Medicare & Reimbursement
CMS Finds High Incidence of Improper Payments for Power Wheelchair Claims Based on the findings of the Comprehensive Error Rate Testing (CERT) program reviews of power wheelchair claims, the Centers for Medicare & Medicaid Services (CMS) conducted a special study...
by Abraham Whaley | Oct 15, 2012 | Amazing Customer Service, Collections, Billing & Coding, Day-to-Day Operations, Finance
I will never forget something a patient told me several years ago when I was covering the front desk in a practice I was managing. If you manage a practice and haven’t worked at your check-in and check-out desks recently, I highly recommend it. An insured...
by Mary Pat Whaley | Oct 7, 2012 | Collections, Billing & Coding, Compliance, Medicare & Reimbursement, Medicare This Week
The 2013 Work Plan for the OIG has been released and here are some of the top items that relate to medical practices. This is a great list to use for review and discussion – Is your medical practice...
by Abraham Whaley | Sep 26, 2012 | Collections, Billing & Coding, Day-to-Day Operations, Finance, The Manager's Minute (Video)
In Episode #9, Mary Pat answers one of the questions she gets most often on the site: Can You Charge Patients a Fee for Payment Plans?
by Mary Pat Whaley | Sep 19, 2012 | Collections, Billing & Coding, Compliance
Doug Palmer is a practice management, billing and coding and revenue cycle consultant with over 17 years of experience in the industry. He was nice enough to answer some questions for our readers about his experiences and where he sees coding going in the future....
by Abraham Whaley | Sep 13, 2012 | Collections, Billing & Coding, Compliance, Finance, General, Medicare & Reimbursement
If you have, please consider taking a few minutes to fill out the post-Audit survey being compiled and made available free by the Frank Cohen Group. This is the last week the survey is being offered, so hurry! “Just a reminder that the RAC audits and appeals...
