by Mary Pat Whaley | Apr 6, 2011 | Compliance, Finance, Headlines, Leadership
Fiduciary: a duty (from Latin fiduciarius, meaning “(holding) in trust”; from fides, meaning “faith”, and fiducia, meaning “trust”) is a legal or ethical relationship of confidence or trust regarding the management of money. Over...
by Mary Pat Whaley | Apr 4, 2011 | Practice Marketing, Social Media
The definition for marketing that I like is “the process of establishing and maintaining mutually beneficial relationships with stakeholders to facilitate exchanges.” To expand that definition, consider: Mutually beneficial relationships are created...
by Mary Pat Whaley | Mar 29, 2011 | Human Resources, Physician Relations
I’ve been working with physicians for the past eight years on career diversification, satisfaction and mitigation of stress and burnout and can relate some common themes on why physicians are angry. Unrealistic expectations Many doctors enter medical school with...
by Mary Pat Whaley | Mar 22, 2011 | Day-to-Day Operations, Medicare & Reimbursement
Today’s CMS Open Door Forum was a good one. The slides (pdf here), although reviewed quickly during the call, are a comprehensive resource for anyone needing in-depth information on qualifying for incentives through PQRI. The information is complex, but anyone...
by Mary Pat Whaley | Mar 20, 2011 | Learn This: Technology Answers
As fast as all technologies move these days, no technology moves faster than the mobile telephone market. Cell phones are not only communication devices, but essential business tools that handle email, documents, and instant messaging. Today’s phones have cameras, GPS...
