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What a Patient Said to Me When He Found Out I Manage a Physician Practice

by Mary Pat Whaley | Oct 8, 2008 | Innovation

He said, “I’m looking for a doctor that uses email.”  He said he would not use a doctor that doesn’t use email because he doesn’t have the time to fool around on the phone when he needs an appointment or has a question.  Of course, in the...

Monday Special: A Resource for Your Most Valuable Resource – You

by Mary Pat Whaley | Oct 5, 2008 | A Career in Practice Management, Leadership, Memes

What have you done for your career lately?  Are you comfortable in your current job?  Are you happy?  Happy with your income?  Happy with your level of challenge?  What would you do if you lost your job tomorrow? Do yourself a favor and invest a little time in your...

Monday Special: One Big Gift Box with One Big Resource Website for Healthcare Managers

by Mary Pat Whaley | Sep 29, 2008 | Learn This: Technology Answers

Okay, this is a big one!  This one website is like a big gift box that has another box inside and another box inside, and so on.  The health100.com site has links to over 800 of the top English-language health blogs.  You can search on site names or search on...

Field Trip: Camping, Blogging, Twittering, Vlogging!

by Mary Pat Whaley | Sep 28, 2008 | Innovation, Social Media

My husband and I are away this weekend attending blogging camp.  No, we’re not at a logging camp, we’re at blogging camp.  If you remember, hubby and I both launched blogs in July (you’re reading mine right now,) so we’re newbies trying to...

Online Surveys Help You Find Out What Everyone is Thinking

by Mary Pat Whaley | Sep 24, 2008 | Innovation

I am about to use SurveyMonkey again.  The first time I used SurveyMonkey was to ask the staff questions about benefits.  I knew that we were facing some big health insurance premium increases and I wanted to know what employees’ priorities were.  SurveyMonkey...
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