by Abraham Whaley | Jan 7, 2013 | Compliance, Day-to-Day Operations, Leadership, The Manager's Minute (Video)
With the first full workweek of the new year upon us, it’s a great time to take a look ahead at some of the big dates in 2013. For medical managers, this is the perfect time to look at key dates for the year. If you have a favorite wall or desk calendar (or just...
by Abraham Whaley | Dec 19, 2012 | Headlines, Medicare & Reimbursement
In late November, the Department of Health and Human Services published its proposed rules that outline how the insurance market will operate starting in 2014. The rules mean consumers will have access to the information they need to make informed decisions about...
by Abraham Whaley | Dec 11, 2012 | Compliance, Day-to-Day Operations, Electronic Medical Records, General
I’ve been doing a lot of thinking about passwords recently. Be honest – how many of your employees’ desks have login information on a Post-It note taped to them right now? In my experience, probably most. Passwords seem pretty mundane on their face,...
by Abraham Whaley | Dec 9, 2012 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Leadership, Quality
During the holiday season we are reminded to give thanks and extend our best wishes to family, friends, and colleagues. It’s a time to step back and reflect upon the accomplishments achieved in collaboration with your team, and feel a sense of gratitude for...
by Abraham Whaley | Nov 13, 2012 | Innovation, Leadership, Quality
In 2001 the Institute of Medicine published Crossing the Quality Chasm, a report on the quality of healthcare in the United States and on the needless deaths that occurred in the healthcare system. The report listed ways to overcome the inadequacies in the system. The...
