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In Episode #10, Mary Pat discusses the importance of taking a moment and verifying who you are speaking with when you interact with patients on the phone.
The Manage My Practice Blog keeps our readers up to date with the latest healthcare news, trends and analysis.
There are a million reasons a patient no-shows for an appointment, or calls right before their scheduled appointment to cancel. Some of the reasons are unavoidable, but all of them cost you money....
Where have I been? Ten years after I started my consulting business and started blogging, in 2018 I stopped blogging when I took a very interesting interim position at the University of Washington...
Do you know what blockchain is? Everyone has heard of blockchain, but not many people understand what it really is - myself included. I went looking for an approachable introduction to the...
A question I recently answered on Quora was: How would you go about asking a business professional that you admire, for advice on starting up a business? My answer could just as easily apply to...
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