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Are New Consumer Satisfaction Measurements Needed for NCQA Health Plan Ratings?

by Mary Pat Whaley | Nov 7, 2008 | Medicare & Reimbursement

From today’s US News & World Report: This is the fourth year that U.S. News and the National Committee for Quality Assurance, managed care’s major accrediting and standards-setting body, have teamed up to rank healthcare plans. We release the rankings...

Top Takeaways of MGMA 2008 – FierceLive Webinar With Yours Truly

by Mary Pat Whaley | Oct 30, 2008 | Headlines

I just participated in my first webinar and really enjoyed discussing the 2008 MGMA Annual Conference with colleague Marshall Maglothin and FierceHealthcare.com Editor-in-Chief Anne Zieger.  Click here to register with FierceHealthcare and launch the webinar.  My part...

How Does One Become A Medical Practice Manager?

by Mary Pat Whaley | Oct 18, 2008 | A Career in Practice Management, Leadership

Most people who ask what I do have never heard of managing medical practices.  Many people say “I didn’t know there was a job like that.”  Medical Group Management Association’s (MGMA) definition of medical group practice and medical practice...

Field Trip: Camping, Blogging, Twittering, Vlogging!

by Mary Pat Whaley | Sep 28, 2008 | Innovation, Social Media

My husband and I are away this weekend attending blogging camp.  No, we’re not at a logging camp, we’re at blogging camp.  If you remember, hubby and I both launched blogs in July (you’re reading mine right now,) so we’re newbies trying to...
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