by Abraham Whaley | Aug 6, 2013 | Amazing Customer Service, Day-to-Day Operations, Innovation, Leadership, Practice Marketing, Quality
Attracting new patients to your practice is one thing, but keeping them can be an entirely different issue. The days when you got to treat all members in a family from the cradle to the grave are long over, and regular attrition is an ongoing concern. You may not be...
by Abraham Whaley | Jul 9, 2013 | Innovation, Practice Marketing, Social Media
The millennial generation is already the biggest cohort in the history of humanity. Fact- Depending on the source you use, there are presently between 78 million and 80 million millennials in the U.S. For your practice to include millennial patients in the future, you...