by Mary Pat Whaley | Apr 24, 2011 | Day-to-Day Operations, Practice Marketing, Social Media
I admit to being a great fan of electronic media for healthcare. My fandom, however, does not mean that I believe all paper and ink informational and marketing mediums are dead. Because most practices have some portion of their patient population depending on paper...
by Mary Pat Whaley | Feb 6, 2011 | Day-to-Day Operations, Physician Relations
Patients want to know why they can’t get a return call from their doctor’s office – here are six reasons why the calls have increased and physician offices are having trouble meeting the needs of their patients. Medication questions and requests for...
