by Abraham Whaley | Jun 13, 2012 | A Career in Practice Management, Collections, Billing & Coding, Day-to-Day Operations, Human Resources, Innovation, Leadership
We are very excited today to announce two new products available for purchase in the Manage My Practice store! We have had a lot of requests for the recorded version of our Webcourse – Creating a Credit Card on File Program in Your Practice, and we are excited...
by Abraham Whaley | Feb 1, 2012 | Leadership
Have you ever regretted a hiring decision? You thought the individual would be a self-starter, but you found yourself having to give constant direction. Perhaps you needed someone with excellent customer service skills, and received complaints about the...
by Abraham Whaley | Nov 30, 2011 | A Career in Practice Management, General, Leadership
In between polishing off leftover turkey and stuffing, we’re looking back over some of our most popular posts from the month in case you might’ve missed them the first go round. Thankfully Presenting, The Best of Manage My Practice, November 2011!...
by Mary Pat Whaley | Aug 11, 2008 | Human Resources, Leadership
A great column in last week’s BusinessWeek by Carmine Gallo gives the reader 4 steps to making difficult conversations with employees and coworkers more productive. I like his steps, but I have four of my own, and I’ll let you choose which works for you....