by Abraham Whaley | Apr 28, 2015 | Amazing Customer Service, Manage My Practice Classics
I like to get complaints from patients. No, I’m not a glutton for punishment. What I like about complaints is that I hear directly from the patient what is bothering them, and I have an opportunity to connect with them personally. The ideal situation is having the...
by Abraham Whaley | Nov 8, 2011 | 2.0 Tuesday, Electronic Medical Records, Innovation, Social Media
At Manage My Practice, we have always been fascinated by the opportunities created when innovation and technical advancements are applied to the Healthcare system. The intersection of technology and medical practice has always been one of the most exciting spaces in...
by Mary Pat Whaley | Jan 9, 2011 | Innovation, Social Media
Healthcare is changing. It is changing to eliminate waste of money, time and resources. It is changing to make more care available with less providers. It is changing to empower patients to participate in their own care. How are you changing with the times in...
