by Mary Pat Whaley | Sep 10, 2013 | Day-to-Day Operations, Human Resources, Leadership
As we pass Labor Day I find myself thinking about the transition from summer to fall, even though the fall season doesn’t officially begin for a few more weeks. It seems as if the pace starts to pick up again. Vacations come to an end, students return to school,...
by Abraham Whaley | Feb 4, 2013 | Day-to-Day Operations, Leadership
I would like you to think about a great boss or mentor you had sometime in your career. What made them great? When I ask this question to seminar participants or during an executive coaching session I get responses such as “Gives me excellent ongoing...
by Abraham Whaley | Dec 9, 2012 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Leadership, Quality
During the holiday season we are reminded to give thanks and extend our best wishes to family, friends, and colleagues. It’s a time to step back and reflect upon the accomplishments achieved in collaboration with your team, and feel a sense of gratitude for...
by Abraham Whaley | Oct 24, 2012 | A Career in Practice Management, Day-to-Day Operations, Leadership, Physician Relations
We recently had the opportunity to observe three Presidential debates. Undecided voters watched the responses from both President Obama and Governor Romney to determine who they would like to vote for. Some people were interested in learning more about each...
by Abraham Whaley | Jun 13, 2012 | A Career in Practice Management, Collections, Billing & Coding, Day-to-Day Operations, Human Resources, Innovation, Leadership
We are very excited today to announce two new products available for purchase in the Manage My Practice store! We have had a lot of requests for the recorded version of our Webcourse – Creating a Credit Card on File Program in Your Practice, and we are excited...