by Abraham Whaley | Jan 7, 2013 | Compliance, Day-to-Day Operations, Leadership, The Manager's Minute (Video)
With the first full workweek of the new year upon us, it’s a great time to take a look ahead at some of the big dates in 2013. For medical managers, this is the perfect time to look at key dates for the year. If you have a favorite wall or desk calendar (or just...
by Abraham Whaley | Oct 16, 2012 | Compliance, Day-to-Day Operations, Electronic Medical Records, The Manager's Minute (Video)
In Episode #11, Mary Pat discusses the Medication Reconciliation process, and how it can benefit your practice whether you use paper or electronic records.
by Abraham Whaley | Oct 2, 2012 | Amazing Customer Service, Compliance, Day-to-Day Operations, The Manager's Minute (Video)
In Episode #10, Mary Pat discusses the importance of taking a moment and verifying who you are speaking with when you interact with patients on the phone.
by Abraham Whaley | Sep 26, 2012 | Collections, Billing & Coding, Day-to-Day Operations, Finance, The Manager's Minute (Video)
In Episode #9, Mary Pat answers one of the questions she gets most often on the site: Can You Charge Patients a Fee for Payment Plans?
by Abraham Whaley | Sep 18, 2012 | The Manager's Minute (Video)
In Episode #8, Mary Pat details how to handle one of the practice manager’s most sensitive duties: dismissing delinquent or problem patients.
by Abraham Whaley | Aug 29, 2012 | Collections, Billing & Coding, The Manager's Minute (Video)
Check out the latest Manager’s Minute from Manage My Practice! In Episode #7, Mary Pat explains the difference between the Date of Service on charges and the Date of Entry or Date of Posting.