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Master the Vacation Balancing Act

by Mary Pat Whaley | Jul 2, 2013 | A Career in Practice Management, Day-to-Day Operations, Quality

This article was originally published on LinkedIn as a part of their Influencer series. Summer is traditionally the slow time of the year for healthcare. Summer in medical settings means vacations and staff coverage, new physicians fresh from residency, and more...

Start PQRS Now! It’s Not As Hard As You Think

by Abraham Whaley | May 1, 2013 | Collections, Billing & Coding, Compliance, Day-to-Day Operations, Electronic Medical Records, Finance, Headlines, Medicare & Reimbursement, Quality

NOTE: CMS has just added additional presentations of the webinar below – please check the end of the article for added dates. MPW What is PQRS?     The Physician Quality Reporting System (Physician Quality Reporting or PQRS) is a CMS reporting program...

Everyone Is Essential: Guest Author Bob Cooper

by Abraham Whaley | Apr 14, 2013 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Human Resources, Leadership, Quality

Some organizations will use the terms essential and non-essential workers as a way to distinguish between who needs to be on site in the event of an emergency, and who does not. I do understand the purpose of this distinction, however, it’s very important that...

Cutting Waste is More Important Than Ever: An Interview with Lean Healthcare Expert Mark Graban

by Abraham Whaley | Apr 1, 2013 | General, Innovation, Leadership, Quality

Many colleagues I speak with have a sense of or some experience with the tenets of “Lean.” But how does it really apply to healthcare – and is it really a way for medical practices to do more with less and maximize their resources? I recently spoke...

Can Patient Safety Be Improved By Asking Three Questions?

by Mary Pat Whaley | Mar 4, 2013 | Headlines, Innovation, Quality, Social Media

This is Patient Safety Week. Patient safety may bring to mind infections acquired in hospitals, but we know strides are being made to make hospitals, health centers and other patient care facilities much safer for patients. But what are medical practices doing?...

The Sunshine Act and Its Impact on Physicians and Patients

by Abraham Whaley | Feb 13, 2013 | Compliance, Day-to-Day Operations, Headlines, Leadership, Practice Marketing, Quality

On Friday, February 1st, The Centers For Medicare and Medicaid Services (CMS) released their final regulations on the Physician Payment Sunshine Act that was passed as a part of Heathcare Reform in 2010. The PPSA or “Sunshine Act” mandates that any...
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