by Mary Pat Whaley | Jan 24, 2018 | Collections, Billing & Coding, Compliance, Practice Marketing, Social Media
Credentialing new physicians is the definition of Catch-22. You can’t start the process too early as payers won’t accept the application (especially if the physician doesn’t have their malpractice in place), and by the time payers will accept the...
by Mary Pat Whaley | Jan 16, 2018 | Amazing Customer Service, Practice Marketing
It is important to address every online review – good or bad – publicly so that others reading the review will know you are responsive to patient communication and concerns. Here’s How to Respond Here are some simple steps to addressing a bad review,...
by Mary Pat Whaley | Jan 13, 2016 | Practice Marketing, Social Media
During the course of setting up a new practice, we always discuss the role of social media in the practice’s marketing strategy. We do not recommend a cookie cutter approach to marketing and social media, as every practice is unique in its needs and the...
by Abraham Whaley | Aug 26, 2015 | Innovation, Medicare & Reimbursement, Practice Marketing
We introduced readers to HiTech-Doctors several years ago before the telemedicine boom really hit. Today, many physicians are thinking seriously about telemedicine and how adding it to their practices could meet patient...
by Mary Pat Whaley | Jun 21, 2015 | Finance, Human Resources, Practice Marketing
I am often asked how much Nurse Practitioners in private medical practice should be paid. This answer depends on a number of factors, not the least of which is the scope of practice for NPs in your state. Here are two handy links to laws for NPs in each state and what...
by Mary Pat Whaley | Sep 16, 2013 | Amazing Customer Service, Electronic Medical Records, Innovation, Learn This: Technology Answers, Practice Marketing, Social Media
I am always excited when physicians design products for other physicians because they “get it.” Here’s the tale of a Midwest physician, Dr. Fred Church, who has developed a free app to communicate one-on-one with his patients via email or text....
