by Mary Pat Whaley | Apr 25, 2010 | Amazing Customer Service, Leadership, Memes
In 2001, the Institute of Medicine (IOM) published Crossing the Quality Chasm: A New Health System for the 21st Century, which outlined fundamental changes that must be made in order to improve healthcare in the United States. Here is a quote from the book:...
by Mary Pat Whaley | Apr 14, 2010 | Medicare & Reimbursement, Memes, Social Media
Not on facebook yet? CMS is.
by Mary Pat Whaley | Apr 7, 2010 | Innovation, Memes
There’s nothing I can say but close your door for 16 minutes and 59 seconds and watch this. mhealth is short for “Mobile Health” and is medical and public health practice supported by mobile devices, like MP3 players and smartphones. Here’s a...
by Mary Pat Whaley | Apr 4, 2010 | A Career in Practice Management, Innovation, Leadership, Memes
The last conference I went to might be the last conference I ever go to. I do like some parts of conferences, but not all, or even most. Medical manager conferences do not seem to have changed since I first started going to them in the late 80’s. Big sessions...
by Mary Pat Whaley | Mar 28, 2010 | Finance, Headlines, Medicare & Reimbursement, Memes
HEALTHCARE BILL IMPACT ON INDIVIDUALS AND RAGE A number of people asked me about the impact of health reform on them as individuals. Here is a great story from the Atlanta Journal-Constitution that takes specific examples of individuals and families and speculates on...
by Mary Pat Whaley | Mar 22, 2010 | Finance, Headlines, Medicare & Reimbursement, Memes
As I write this Sunday night I am listening to the US House of Representatives’ discussion/posturing prior to a ‘yes” or “no” vote for the Senate’s healthcare reform bill H. R. 3590. I don’t usually listen to CNN Live, but I...
