by Abraham Whaley | Aug 13, 2012 | General, Leadership, Practice Marketing
Consultant Libby Knollmeyer’s Lab Machine Primer Series Part 1: Hematology Analyzers When laboratories in physician offices move out of the Waived category into the Moderately Complex category, it is usually because they want to acquire the capability of testing...
by Abraham Whaley | Jul 17, 2012 | Day-to-Day Operations, General, Leadership
According to Charles Duhigg in his newly released book, The Power of Habit, Rhode Island Hospital was one of the nation’s leading medical institutions. It was the teaching hospital for Brown University and the only Level I trauma center in southeastern New...
by Abraham Whaley | Jun 13, 2012 | A Career in Practice Management, Collections, Billing & Coding, Day-to-Day Operations, Human Resources, Innovation, Leadership
We are very excited today to announce two new products available for purchase in the Manage My Practice store! We have had a lot of requests for the recorded version of our Webcourse – Creating a Credit Card on File Program in Your Practice, and we are excited...
by Mary Pat Whaley | May 8, 2012 | A Career in Practice Management, Human Resources, Leadership
In the movie “A Few Good Men”, there is a famous scene between a marine colonel on trial for war crimes (played by Jack Nicholson) and a navy officer prosecuting the case (played by Tom Cruise). Tom Cruise says to Jack Nicholson “I want the...
by Mary Pat Whaley | Apr 23, 2012 | 12 Ways to Supercharge Your Practice, Day-to-Day Operations, Human Resources, Leadership
Employees are the most valuable resource in any business. We hear that statement all the time. I believe it. Most managers would say they believe it. But a lot of managers don’t act as if they believe it. If you take it to heart and realize what the extreme cost...
by Mary Pat Whaley | Apr 4, 2012 | Day-to-Day Operations, Human Resources, Leadership
The NCAA basketball final game is now set. Kentucky and Kansas will meet on Monday evening to determine who will be the national champion. What is so fascinating is to watch how different players contribute in key situations that make the difference in the ultimate...
