by Mary Pat Whaley | Nov 21, 2010 | Human Resources
Ever wondered if you are doing things right, or doing the right things when you hire a new employee? Then this series is for you! Human Resource Consultant Susan Hayes will cover the hiring paperwork including posting the job, the job application, the job offer...
by Mary Pat Whaley | Oct 24, 2010 | Human Resources, Practice Marketing
If you’re wondering how to get your point across to your staff, your patients, or even your kids – why not make a video? Here’s a delightful video that Caregiver Ben made about employee BMI screening for Heartland Health. All it takes is a flip...
by Mary Pat Whaley | Oct 5, 2010 | A Career in Practice Management, Human Resources, Leadership
In the book “Primal Leadership ”“ Realizing The Power Of Emotional Intelligence”, the authors Goleman, Boyatzis, and McKee discuss the importance of both personal competence (how we manage ourselves), and social competence (how we manage relationships), relative to...
by Mary Pat Whaley | Sep 1, 2010 | A Career in Practice Management, Human Resources, Leadership
Bob Cooper and I connected on LinkedIn when he responded to a question in a way that I thought was quite different from all the other answers. That inspired me to view his profile, see his book and contact him about answering some questions about his book for MMP...
by Mary Pat Whaley | Jun 27, 2010 | Day-to-Day Operations, Human Resources, Leadership
Sometimes a job just gets a little old, and even the best employees need a little something to get them re-engaged and excited again. Try one of the ideas below at your practice and let me know in the comments the ways you keep your staff energized and engaged! 1. ...
by Mary Pat Whaley | Jun 6, 2010 | A Career in Practice Management, Human Resources, Leadership
Robert Sutton is one of my favorite thinkers. Anyone who would write a book entitled The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t is okay with me. Bob is Professor of Management Science and Engineering at Stanford University...
