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Collections Basics – Part 1: Know Your Payers

by Mary Pat Whaley | Aug 24, 2011 | Collections, Billing & Coding, Day-to-Day Operations, Finance, Innovation

In a traditional healthcare setting, the revenue cycle begins with the insurance companies who pay the majority of the bill. There are multitudes of payers and each payer can have many plans.  How can a healthcare organization catalog this information, keep this...

How to Keep from Drowning in Information Without Missing What You Really Need to Know

by Mary Pat Whaley | Aug 21, 2011 | A Career in Practice Management, Day-to-Day Operations

All of us have a lot of information to process in our daily lives. Information is readily available – almost too readily available – and healthcare is exploding with information that must be read, processed, prioritized, and sometimes filed for future...

PM, EMR and Portals: A Primer on Healthcare-specific Software for Ambulatory Care

by Mary Pat Whaley | Aug 16, 2011 | A Career in Practice Management, Day-to-Day Operations, Electronic Medical Records, Learn This: Technology Answers

Note: This article was first published as PM, EMR and Portals: A Primer on Healthcare-specific Software for Ambulatory Care on Technorati. Few industries are currently changing as much as the US healthcare system. While many perspectives and ideas are shaping the...

Guest Consultant Libby Knollmeyer: “I think I want a lab for my office!”

by Mary Pat Whaley | Aug 14, 2011 | Day-to-Day Operations

While there are multiple levels of laboratory complexity, it is possible to have a lab in your practice with very little fuss and administrative burden.  The level of complexity of any lab is determined by the testing being performed, and the complexity level of each...

Kris Jones of Healthcare Management Services: Baby Stepping Your Way to EHR

by Mary Pat Whaley | Aug 8, 2011 | Collections, Billing & Coding, Day-to-Day Operations, Electronic Medical Records

  Some of worst horror stories in healthcare operations right now have to do with the failure of Electronic Health Record, (or EHR) installations. The high rate of EHR failures is being compounded by the pressure to attest in 2011 and start recouping some money...

How to Tell if Your Medical Practice is Well-Managed

by Mary Pat Whaley | Jul 31, 2011 | A Career in Practice Management, Collections, Billing & Coding, Day-to-Day Operations, Finance

What are the hallmarks of a well-managed practice?  There are many, but here are 10 basics. The practice has foundation documents appropriate to the corporate structure and written agreements describing how income and expenses are shared by physicians and/or other...
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