by Abraham Whaley | Jan 14, 2013 | A Career in Practice Management, Day-to-Day Operations, Leadership
I have a saying about management that I try and keep front and center in my mind whenever I interact with employees. “There are two things you should never mess with: a person’s paycheck, and a person’s time off.” If you heard a lot of noise...
by Abraham Whaley | Jan 9, 2013 | Day-to-Day Operations, Learn This: Technology Answers
I had a very illuminating conversation with my son Abraham the other day. It happens a lot. It’s one of the reasons we went into business together – we illuminate each other! Abe said “Googling is such an underrated skill.” I thought about how...
by Abraham Whaley | Jan 8, 2013 | Day-to-Day Operations, Electronic Medical Records, Headlines
Too often in the rush to upgrade to the newest technology, one basic question that goes unanswered is: “Why are we doing this?” Because of the ARRA (or “stimulus”) money available to eligible providers, a lot of offices have started or...
by Abraham Whaley | Jan 7, 2013 | Compliance, Day-to-Day Operations, Leadership, The Manager's Minute (Video)
With the first full workweek of the new year upon us, it’s a great time to take a look ahead at some of the big dates in 2013. For medical managers, this is the perfect time to look at key dates for the year. If you have a favorite wall or desk calendar (or just...
by Mary Pat Whaley | Dec 31, 2012 | A Career in Practice Management, Day-to-Day Operations, Human Resources, Leadership
We can think of no better way to start the New Year than with the words of our friend Bob Cooper. Bob is the voice of sanity in the crazy world of management. We wish all our readers a Happy New Year and look forward to spending 2013 with you! ***** Think about the...
by Abraham Whaley | Dec 11, 2012 | Compliance, Day-to-Day Operations, Electronic Medical Records, General
I’ve been doing a lot of thinking about passwords recently. Be honest – how many of your employees’ desks have login information on a Post-It note taped to them right now? In my experience, probably most. Passwords seem pretty mundane on their face,...
