by Mary Pat Whaley | Nov 15, 2012 | Collections, Billing & Coding, Compliance, Day-to-Day Operations, Electronic Medical Records, Finance, Medicare & Reimbursement, Medicare This Week
Changes in health-care policy, new regulations, financial incentives and penalties have a direct effect on all healthcare organizations. As we round the corner towards 2013, take a few minutes to create an agenda of Medicare Incentive Programs and a few management...
by Mary Pat Whaley | Nov 4, 2012 | Collections, Billing & Coding, Compliance
The collection agency industry is highly regulated and there are numerous laws on the books designed to protect consumers, which make it more difficult to collect. While it costs agencies more to be legally compliant and hinders their collections efforts, not...
by Mary Pat Whaley | Oct 30, 2012 | Collections, Billing & Coding, Compliance, Medicare & Reimbursement
CMS Finds High Incidence of Improper Payments for Power Wheelchair Claims Based on the findings of the Comprehensive Error Rate Testing (CERT) program reviews of power wheelchair claims, the Centers for Medicare & Medicaid Services (CMS) conducted a special study...
by Abraham Whaley | Oct 16, 2012 | Compliance, Day-to-Day Operations, Electronic Medical Records, The Manager's Minute (Video)
In Episode #11, Mary Pat discusses the Medication Reconciliation process, and how it can benefit your practice whether you use paper or electronic records.
by Mary Pat Whaley | Oct 7, 2012 | Collections, Billing & Coding, Compliance, Medicare & Reimbursement, Medicare This Week
The 2013 Work Plan for the OIG has been released and here are some of the top items that relate to medical practices. This is a great list to use for review and discussion – Is your medical practice...
by Abraham Whaley | Oct 2, 2012 | Amazing Customer Service, Compliance, Day-to-Day Operations, The Manager's Minute (Video)
In Episode #10, Mary Pat discusses the importance of taking a moment and verifying who you are speaking with when you interact with patients on the phone.
