Statutorily Excluded

Statutorily excluded refers to Medicare benefits that are never covered according to law.  “Statutory” refers to written law. Medicare does not pay for all health care costs. Certain items or services are program or statutory exclusions and will not be...

5 & 10 Rules

What is the 5 and 10 staff rule? I believe the first answer is the one that readers are asking about, but the others are interesting too. Customer Service: The 10-5 Rule states that when a patient moves to within 10 feet of you, you make eye contact.  When a patient...