by Mary Pat Whaley | Aug 28, 2010 | Definitions
The term “user experience” refers to a concept that places the end-user at the focal point of design and development efforts, as opposed to the system, its applications or its aesthetic value alone. It’s based on the general concept of user-centered...
by Mary Pat Whaley | Aug 28, 2010 | Definitions
A healthcare safety net hospital or health system is one that provides a significant level of care to low-income, uninsured, and vulnerable populations.
by Mary Pat Whaley | Aug 25, 2010 | Electronic Medical Records
CHIME is the professional organization for chief information officers and other senior healthcare IT leaders. CHIME has produced a CIO-oriented publication providing details on how organizations should focus their efforts to implement EHR systems that will qualify for...
by Mary Pat Whaley | Aug 24, 2010 | A Career in Practice Management, Day-to-Day Operations
All available appointments are full. All staff showed up for their shifts. No one burns toast in the toaster oven and sets off the fire alarm. None of the staff show up to work wearing flip-flops or pink underwear beneath their white scrubs. All patients have been...
by Mary Pat Whaley | Aug 22, 2010 | Headlines, Medicare & Reimbursement
The Center for Healthcare Transformation may not be my organization of choice, but they’ve put together an excellent timeline of the PPAC (Patient Protection and Affordable Care Act), also called the ACA or Affordable Care Act. The timeline shows what’s...