by Mary Pat Whaley | Jan 31, 2011 | Social Media
Join me on Tuesday, February 1 at 7:00 p.m. EST as I host “Making Sense of Social Media in Healthcare” for HITECH Answers. In this session I will discuss my “big three” in social media: Twitter, Facebook and YouTube, as well as integrating the...
by Mary Pat Whaley | Jan 30, 2011 | Medicare & Reimbursement
There are a number of different audits that are carried out by Medicare-contracted auditors. It’s important to know the differences and have a plan for responding. CERT stands for Comprehensive Error Rate Testing and CERT audits were initiated in 2000. The...
by Mary Pat Whaley | Jan 26, 2011 | Social Media
Many thanks to the MMP readers who responded to my application to the board of the newly formed Mayo Clinic Center for Social Media by sending messages of support to the Center. I am humbled that I was chosen and am excited to serve with such distinguished members!...
by Mary Pat Whaley | Jan 23, 2011 | Human Resources
Many managers find it difficult to begin performance evaluations in a way that puts the employee at ease and opens the door to dialogue. Do you make small talk or start reading from whatever form you’re using? Do you preface the actual evaluation by setting the...
by Mary Pat Whaley | Jan 22, 2011 | Definitions
Jumping the Shark means that the craze has ended. The Urban Dictionary describes it as “a term to describe a moment when something that was once great has reached a point where it will now decline in quality and popularity. Origin of this phrase comes from a...
