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CMS Presents Two Calls and a Webinar: EHR Incentives, IPPE & Annual Wellness Visit

by Mary Pat Whaley | Mar 21, 2012 | Collections, Billing & Coding, Medicare & Reimbursement

Thursday, March 22 – Webinar: Introduction and Overview of the EHR Incentive Programs Wednesday, March 28 – Provider Call on Medicare Initial Preventive Physical Exam and Annual Wellness Visit  Thursday, March 29 – National Provider Call:  Medicare...

Everything You Ever Wanted to Know About the Global Surgical Package: Coding and Billing for the GSP

by Mary Pat Whaley | Mar 20, 2012 | Collections, Billing & Coding, Compliance, Medicare & Reimbursement

If you do the professional fee (pro-fee) coding or billing for surgeries, you know that the rules surrounding the Global Surgical Package (GSP) are many and can be complex. CMS just published a new fact sheet on the GSP and it’s a great recap for coders and...

CMS Extends Delay for 5010 Enforcement to June 30, 2012

by Mary Pat Whaley | Mar 15, 2012 | Collections, Billing & Coding, Medicare & Reimbursement

The Centers for Medicare & Medicaid Services’ Office of E-Health Standards and Services (OESS) is announcing that it will not initiate enforcement action for an additional three (3) months, through June 30, 2012, against any covered entity that is required to...

Why You Must Have Someone in Your Office Who Can Discuss the Patient’s Account (with the Patient)

by Mary Pat Whaley | Mar 14, 2012 | Amazing Customer Service, Collections, Billing & Coding

    I recently had an experience at my doctor’s office where I had a problem with my account. Actually, I had been questioning why I hadn’t gotten a refund for 2 months but was told both times I was in the office by the receptionist that she...

12 Ways to Supercharge Your Practice in 2012: #5 Create a Patient Advisory Board

by Mary Pat Whaley | Mar 7, 2012 | 12 Ways to Supercharge Your Practice, Amazing Customer Service, Leadership, Practice Marketing, Social Media

Call it an Advisory Board, a Focus Group, a Patient Board or Patient Council. Whatever you choose to call the group of patients you meet with regularly, you need to have a group of patients you meet with regularly. Why start an Advisory Board? You need to turn...
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