by Mary Pat Whaley | Jul 1, 2013 | Headlines
The Department of Health and Human Services (HHS) announced recently that nationwide, 77.8 million consumers saved $3.4 billion up front on their premiums as insurance companies operated more efficiently. Additionally, consumers nationwide will save $500 million in...
by Mary Pat Whaley | Jun 17, 2013 | General
I’ve had many interviews over the course of my career, but one is particularly memorable because of the interview question that completely stumped me. I was in the third and final phase of an interview, having already met with a team of potential peers and the...
by Mary Pat Whaley | Jun 12, 2013 | General
As a healthcare consultant, it is not unusual to be asked about HIPAA regulations on a weekly basis. Three questions come up regularly and seem to cause the most confusion when discussing HIPAA. I call them the Three Big HIPAA Myths – you...
by Mary Pat Whaley | Jun 10, 2013 | Uncategorized
I have had the pleasure of working with Peter Polack, MD for several years recording podcasts for his website Medical Practice Trends. When he recently mentioned phone triage software, I was immediately interested, as medical practice phone triage has been a...
by Mary Pat Whaley | Jun 3, 2013 | General
Release of Protected Health Information (PHI) is strictly controlled by the Privacy Rule regulations of the Health Insurance Portability and Accountability Act (HIPAA). Many practices struggle with a solid process to fulfill record requests in compliance with HIPAA,...