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Change in the Group Medical Practice: Customers, Consequences, Control, and Culture

by Mary Pat Whaley | Feb 23, 2009 | Leadership

Note from Mary Pat: Please welcome my guest columnist Jim Smith, MBA who has written on the subject of change.  His original article was written about the Washington State Department of Transportation, but he has been kind enough to let me change WSDOT to ABC Medical...

Listservs vs Twitter: Are You Ready to Make the Step into a Brief New World?

by Mary Pat Whaley | Feb 21, 2009 | Innovation, Learn This: Technology Answers, Social Media

One of the most valuable, if not THE most valuable, resource a healthcare executive has are colleagues and their collective experiences.  The issues that we confront daily are what we need and want to discuss with our comrades-in-arms. The listserv is the most direct...

Twitter Will Change Healthcare! 140 Ways to Use Twitter in Healthcare

by Mary Pat Whaley | Feb 16, 2009 | Innovation, Learn This: Technology Answers, Social Media

If you remember, MMP recently had a post about Twitter, and some ideas I had about the use of Twitter in a medical practice.  Since then, Twitter has exploded onto the healthcare scene.  Last Sunday I participated in an online Twitter online meetup discussing social...

Monday Special: 10 Critical Reminders When You Move Your Practice

by Mary Pat Whaley | Feb 8, 2009 | Day-to-Day Operations

I just moved a practice from one hospital campus to another – down four floors, across three blocks and up nine floors.  I’ve done this before, but what did I learn this time? 1.  Coffee & Food – whatever it takes, keep everyone caffeinated,...

Monday Special: Interview with Frank Cohen, Host of “Lean Six Sigma for the Medical Practice”

by Mary Pat Whaley | Feb 1, 2009 | Medicare & Reimbursement, The Cohen Report (NCCI & RVUs)

I was intrigued to interview the man behind the upcoming free webinar “Lean Six Sigma for the Medical Practice.”  Frank Cohen, former Physician Assistant, Hospital CEO, and Consultant of 20 years is the Senior Analyst of MIT Solutions, Inc., and the host...
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