by Mary Pat Whaley | Sep 16, 2013 | Amazing Customer Service, Electronic Medical Records, Innovation, Learn This: Technology Answers, Practice Marketing, Social Media
I am always excited when physicians design products for other physicians because they “get it.” Here’s the tale of a Midwest physician, Dr. Fred Church, who has developed a free app to communicate one-on-one with his patients via email or text....
by Mary Pat Whaley | Sep 10, 2013 | Day-to-Day Operations, Human Resources, Leadership
As we pass Labor Day I find myself thinking about the transition from summer to fall, even though the fall season doesn’t officially begin for a few more weeks. It seems as if the pace starts to pick up again. Vacations come to an end, students return to school,...
by Mary Pat Whaley | Aug 26, 2013 | Amazing Customer Service, Compliance, Day-to-Day Operations, Electronic Medical Records, Innovation, Quality
Sometimes you find the most amazing things in your own backyard. In Research Triangle Park, NC, I found the wonderful Dr. Chuck Lee, President and Founder of Polyglot. I was bemoaning the lack of good translation software for healthcare and Sims Preston, CEO of...
by Mary Pat Whaley | Aug 20, 2013 | General
September 23, 2013 is the date that medical practices and other covered healthcare entities will roll out a new Notice of Privacy Practices to patients to be compliant with the HIPAA Omnibus rule enacted in March 2013. What Does This Mean For Patients? Patients should...
by Mary Pat Whaley | Aug 12, 2013 | General
The healthcare industry has gone through a lot of change very quickly in the past five years, with still more to come. Independent practices and smaller physician groups have a lot of reason to “seek higher ground” in mergers, partnerships, and buyouts by...
