by Abraham Whaley | Nov 6, 2012 | Innovation, Leadership, Practice Marketing, Social Media
With more changes coming to healthcare in 2013 and 2014, should practices be looking at traditional marketing, social media marketing, or do they even have to market at all? I asked healthcare marketer Greg Fawcett from Precision...
by Abraham Whaley | Oct 24, 2012 | A Career in Practice Management, Day-to-Day Operations, Leadership, Physician Relations
We recently had the opportunity to observe three Presidential debates. Undecided voters watched the responses from both President Obama and Governor Romney to determine who they would like to vote for. Some people were interested in learning more about each...
by Abraham Whaley | Oct 16, 2012 | Compliance, Day-to-Day Operations, Electronic Medical Records, The Manager's Minute (Video)
In Episode #11, Mary Pat discusses the Medication Reconciliation process, and how it can benefit your practice whether you use paper or electronic records.
by Abraham Whaley | Oct 15, 2012 | Amazing Customer Service, Collections, Billing & Coding, Day-to-Day Operations, Finance
I will never forget something a patient told me several years ago when I was covering the front desk in a practice I was managing. If you manage a practice and haven’t worked at your check-in and check-out desks recently, I highly recommend it. An insured...
by Abraham Whaley | Oct 4, 2012 | Day-to-Day Operations, Leadership
If you’ve ever started a new managerial job without much information (verbal, written or otherwise) from the previous manager about how and why things are done, and what the secret handshakes in the practice are,...
