(Video) The Manager’s Minute Episode #4: Eligibility and Benefits


In Episode #4 of The Manager’s Minute Video Series, Mary Pat explains the difference between insurance “eligibility” and insurance “benefits” and why a successful practice should check them both for every patient, at every visit.

Posted in: Collections, Billing & Coding, Day-to-Day Operations, The Manager's Minute (Video)

Leave a Comment (6) ↓


  1. Sheila Hale August 1, 2012

    You look great, Mary Pat.

    I wish I could get thr group I’m billing for to check
    eligibility ev. time….I’m working on it~

    Take Cae and enjoy LIFE~

    • Mary Pat Whaley August 6, 2012

      Thanks, Sheila!

  2. Dad Koehler August 1, 2012

    It should be the LAW. I can not Imagine not checking every time.. Never in 40 years of Landlordimg did we ever rent without a complete credit check.

  3. MaryAnn Hastings August 1, 2012

    Great minute.

    • Mary Pat Whaley August 6, 2012

      Thanks, MaryAnn!

      Mary Pat

    • Mary Pat Whaley August 7, 2012

      Thanks, MaryAnn!

      Best wishes,

      Mary Pat