by Mary Pat Whaley | Oct 17, 2012 | Human Resources, Leadership
Sometimes a job just gets a little old, and even the best employees need a little something to get them re-engaged and excited again. Try one of the ideas below at your practice and let me know in the comments the ways you keep your staff energized and engaged! 1....
by Mary Pat Whaley | Jun 27, 2010 | Day-to-Day Operations, Human Resources, Leadership
Sometimes a job just gets a little old, and even the best employees need a little something to get them re-engaged and excited again. Try one of the ideas below at your practice and let me know in the comments the ways you keep your staff energized and engaged! 1. ...
by Mary Pat Whaley | Feb 14, 2010 | Amazing Customer Service, Medicare & Reimbursement
Most patients would be shocked to know that experienced medical office billing staff struggle with understanding the detailed complexities of coding, billing and insurance reimbursement. Even though there are standards for translating services and diagnoses into...
