by Mary Pat Whaley | Feb 6, 2011 | Day-to-Day Operations, Physician Relations
Patients want to know why they can’t get a return call from their doctor’s office – here are six reasons why the calls have increased and physician offices are having trouble meeting the needs of their patients. Medication questions and requests for...
by Mary Pat Whaley | Nov 5, 2008 | Amazing Customer Service
Today I had to run to the drugstore to get a bunch of cough drops and cold medicine and some microwave chicken noodle soup for my husband, who has a nasty cold. I ran in, grabbed a bunch of stuff and juggled it in my arms (not taking the basket as always because...
