by Mary Pat Whaley | Aug 12, 2013 | General
The healthcare industry has gone through a lot of change very quickly in the past five years, with still more to come. Independent practices and smaller physician groups have a lot of reason to “seek higher ground” in mergers, partnerships, and buyouts by...
by Mary Pat Whaley | Feb 19, 2012 | 12 Ways to Supercharge Your Practice, Amazing Customer Service, Innovation
If physician practices are not currently hard at work creating a strategy for the future, focusing on service expansion, technology, and affiliations, they should get started. Pronto! Physicians have traditionally expanded their service offerings through ancillaries...
by Abraham Whaley | Jan 30, 2012 | 2.0 Tuesday, Electronic Medical Records
As managers, providers and employees, we always have to be looking ahead at how the technology on our horizon will affect how our organizations administer health care. In the spirit of looking forward to the future, we present “2.0 Tuesday”, a feature on...
by Mary Pat Whaley | May 18, 2010 | Day-to-Day Operations, Human Resources, Innovation, Memes
When Matthew Browning first described YNIO (Your Nurse Is On), I was really surprised to learn what his product was. I don’t know what I expected, but it wasn’t the elegant solution to staffing he described. Here’s the description from the YNIO...
by Mary Pat Whaley | Feb 28, 2010 | Innovation
I’ve been thinking about the medical office of the future. How would you design a building today that is meant to take you into the future? Here are my thoughts. One of the hallmarks of a well-designed office, today or tomorrow, is flexibility. You want as...
