by Mary Pat Whaley | Aug 24, 2010 | A Career in Practice Management, Day-to-Day Operations
All available appointments are full. All staff showed up for their shifts. No one burns toast in the toaster oven and sets off the fire alarm. None of the staff show up to work wearing flip-flops or pink underwear beneath their white scrubs. All patients have been...
by Mary Pat Whaley | Jul 21, 2009 | Day-to-Day Operations, Human Resources
A reader recently posed the question “Should a medical office manager eat lunch with the staff?” This question is more complex than one might originally think, and a lot of psychology actually plays into the answer. Here are some guidelines to help...
