by Mary Pat Whaley | Oct 15, 2015 | Amazing Customer Service, Collections, Billing & Coding, Day-to-Day Operations, Finance, Human Resources
Do not incentivize and reward your billing staff for reduced days in accounts receivable, increased collections or decreased non-contractual (bad debt) write-offs! I bet you thought I was going to say that billers are paid to do a job and they should not be...
by Mary Pat Whaley | Dec 2, 2012 | Collections, Billing & Coding, Day-to-Day Operations, Medicare & Reimbursement, Medicare This Week
The Part B Medicare deductible for 2013 is $147.00. What should you do with this information? You should avoid taking a big financial hit in the first quarter of 2013 by collecting deductibles at time of service. How do you do that? Let all patients know in advance...
by Mary Pat Whaley | Jan 13, 2010 | Collections, Billing & Coding, Day-to-Day Operations, Finance
I’ve had lots of questions about financial policies since I did a webinar on patient collections last year. Here’s a short course on developing a new financial policy for your practice. The topic is addressed more comprehensively in my book. I dislike...
