by Mary Pat Whaley | Feb 27, 2013 | General
In addition to consulting, I often take interim management positions. Recently I was asked to complete an online application. To my surprise, before I started attacking the empty fields on the electronic form, I was asked to review a list of responsibilities and...
by Abraham Whaley | Nov 9, 2011 | Day-to-Day Operations, Human Resources, Leadership, Manage My Practice Classics
Mary Pat’s Note: This first ran in 2009 and it continues to be a visitor-favorite! If you are using it and added your own rules to it – leave us a note in the comments and share your own “Golden Rules.” Sometimes...
by Mary Pat Whaley | Aug 4, 2010 | Day-to-Day Operations, Practice Marketing
There seem to be a lot of people searching for rules for medical offices. I’ve never heard of such rules, but since people are looking for them, I thought I’d write some. Medical offices are professional workplaces and staff need to dress, speak, and...
by Mary Pat Whaley | Sep 30, 2009 | Day-to-Day Operations, Human Resources, Leadership
Sometimes employees do not understand or follow the most basic of workplace guidelines. Here is a simple but comprehensive list that you can tweak to make your own. It covers about 25 basics in a short list of ten “Golden Rules”. Make it part of each...
