by Mary Pat Whaley | Aug 24, 2010 | A Career in Practice Management, Day-to-Day Operations
All available appointments are full. All staff showed up for their shifts. No one burns toast in the toaster oven and sets off the fire alarm. None of the staff show up to work wearing flip-flops or pink underwear beneath their white scrubs. All patients have been...
by Mary Pat Whaley | Sep 14, 2008 | Amazing Customer Service, Day-to-Day Operations
Here’s a Monday Special that will knock your socks off! Barbara Duck at Medical Quack has an invaluable list of resources on her website – links to K-Mart, WalMart, Costco, Kroger and Target pharmacy pricing. Not too long ago, a patient asked me why her...
