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How To Be A Billing Advocate for Your Patients

by Mary Pat Whaley | Feb 14, 2010 | Amazing Customer Service, Medicare & Reimbursement

Most patients would be shocked to know that experienced medical office billing staff struggle with understanding the detailed complexities of coding, billing and insurance reimbursement.  Even though there are standards for translating services and diagnoses into...

While I Was Paying Attention to Other Things, a New Hoop Appeared for My Practice to Jump Through

by Mary Pat Whaley | Jul 31, 2008 | Medicare & Reimbursement

Sometimes it’s hard to figure out what to pay attention to. There are projects, staffing, budgets, contracts, technology, Medicare cuts and on and on. While I’m trying to pay close attention to this stuff, along comes a program that I should have paid...

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