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Notice of Performance Expectations: Getting Serious With Your Staff About HIPAA, Professionalism and Customer Service

by Mary Pat Whaley | Jun 14, 2011 | Amazing Customer Service, Day-to-Day Operations, Human Resources

Do your employees “get it”? If not, add this simple form to your tool box. These three concepts – customer service, professionalism, and HIPAA – are the basis for 80% of your everyday performance issues. Tweak the language to fit your...

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