by Mary Pat Whaley | Oct 15, 2015 | Amazing Customer Service, Collections, Billing & Coding, Day-to-Day Operations, Finance, Human Resources
Do not incentivize and reward your billing staff for reduced days in accounts receivable, increased collections or decreased non-contractual (bad debt) write-offs! I bet you thought I was going to say that billers are paid to do a job and they should not be...
