by Mary Pat Whaley | Feb 27, 2012 | Electronic Medical Records, Learn This: Technology Answers
Listen to the recording here. MU Live! is a 30 minute talk radio style web and audio cast hosted by the folks at HITECH Answers. Experts discuss breaking news and issues on meaningful use as well as other health IT topics. From HITECH Answers: February 28, 2 pm...
by Mary Pat Whaley | Feb 7, 2012 | Amazing Customer Service, Memes, Practice Marketing
Who Is Press Ganey and why are they measuring patient satisfaction? In 1979, Irwin Press, PhD focused his interest on the modern patient experience, the study of which would lead him to become known as a patient satisfaction expert. In 1984, Dr. Press introduced the...
by Abraham Whaley | Jan 18, 2012 | Electronic Medical Records
This is a guest post from Joe Hage, CEO of medical device marketing consultancy Medical Marcom. HIMMS fellow Michael Paquin advises how to set up an appropriate EMR selection meeting in this short video. Michael Paquin: Okay, so one of the things as physicians...
by Mary Pat Whaley | Dec 14, 2011 | Compliance, Electronic Medical Records, General
Mary Pat: Where does the name of your company, Lutrum, come from? Ed Garay: When I was developing a name for this company, I didn’t want to be like every other healthcare IT services company with health, md, medical, etc. as part of their name. I wanted it to...
by Mary Pat Whaley | Aug 8, 2011 | Collections, Billing & Coding, Day-to-Day Operations, Electronic Medical Records
Some of worst horror stories in healthcare operations right now have to do with the failure of Electronic Health Record, (or EHR) installations. The high rate of EHR failures is being compounded by the pressure to attest in 2011 and start recouping some money...
