Some organizations will use the terms essential and non-essential workers as a way to distinguish between who needs to be on site in the event of an emergency, and who does not. I do understand the purpose of this distinction, however, it’s very important that businesses not give the impression that some employees are more important or valuable than others. (more…)
Posts Tagged management
According to Charles Duhigg in his newly released book, The Power of Habit, Rhode Island Hospital was one of the nation’s leading medical institutions. It was the teaching hospital for Brown University and the only Level I trauma center in southeastern New England. Rhode Island Hospital also had a reputation as “a place riven by internal tensions”. In one surgery for instance, a neurosurgeon was preparing an emergency surgery for an elderly gentleman with a critical subdural hematoma. Just before the surgery a surgical nurse noticed that the medical chart and other paper work did not indicate the location of the hematoma. The nurse cautioned that the surgeon should wait until the needed paper work was seen. The surgeon yelled at her that he had seen the cranial scan and said he knew where to operate. He didn’t. He opened the skull on the wrong side. Although he corrected his mistake quickly, the patient died soon thereafter. Such errors are not foreign to most hospitals but the number of errors at this hospital due to poor communication, especially between nurses and physicians who overpowered them with their authority, eventually created a culture of high tension and anxiety.
Whether the title is manager, medical practice manager, physician practice manager, administrator, practice administrator, executive director, office manager, CEO, COO, director, division manager, department manager, or any combination thereof, with some exceptions, people who manage physician practices do some combination of the responsibilities listed here or manage people who do.
Human Resources: Hire, fire, counsel, discipline, evaluate, train, orient, coach, mentor and schedule staff. Shop, negotiate and administer benefits. (more…)
BNET is a great one-stop shop for information on business and management, and now the site has a category for healthcare described as:
…daily industry news coverage and insights for managers and executives, focusing on the major health care providers, hospitals and facilities, insurance companies, and medical device manufacturers. In addition to detailed company profiles, we bring you critical analysis on new alliances and partnerships, new products, health care cost control, partnerships and alliances, management and board changes, and a host of other important business issues.
That may be a bit much to consume on a daily basis, but don’t forget, information is a buffet, and you don’t have to eat everything!
Here are a few BNET goodies you might like to check out:
Marketing Secrets from Campaign ’08 (if you are in a competitive market, read this and think about your maketing!)
Finding Opportunity in Upheaval (if everyone at your practice is stressed and cranky, it’s a perfect time for you to think differently. Patients need healthcare – what are you going to do about it?)
CNET is all about cell phones, computers, audio, video, etc., and has the latest on gadgets, including reviews and prices. It’s also a great site to find software to download. This site might not be as appealing as BNET, unless you’re as geeky as I am, and the longer I write this blog, the geekier I get. One of my favorites on CNET is Tips & Forums.
And just in case you are geeky, check out Woot, the site I check daily for great geeky deals.
Okay, this is a big one! This one website is like a big gift box that has another box inside and another box inside, and so on. The health100.com site has links to over 800 of the top English-language health blogs. You can search on site names or search on content. There are clinical blogs, research blogs, hospital blogs, and management blogs. You can find information, opinions, news, webcasts, and podcasts. You can find lawyers, doctors, nurses and patients. And pretty soon, you’ll be able to find me!
Happy hunting, and let me know what you find.